Session 3: Reflective Practice, and SAY-NO model

Session 4: Stages of the Encounter, Interpreting Protocols, and Memory Skills (Review)

Session 5: Message Transfer Skills, and Modes of Interpreting

Session 6: Unconscious Bias, and Deciding When to Intervene

Session 7: Scripts for Mediation (Review), and Note-taking for Consecutive Interpreting

Session 8: The Strategic Mediation Model, Cultural Competence and Strategic Mediation, and Culturally Responsive Mediation